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Ensure Your Business
Security, Reliability,
And Availability

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Customer Success

About CloudScale365

Around-the-Clock Monitoring

CloudScale365 provides 24/7/365 uptime and resource monitoring of your websites and services. Our goal—keep the services running inside your virtual machines under control.

Enterprise-Grade Monitoring for Optimal Performance

At CloudScale365, there are no days off. Our enterprise-grade monitoring solution is designed to alert you promptly whenever your website, or any critical service, is down. Our monitoring service checks every minute from various external locations and issues an alert via multiple communication options when a monitor fails.

Uptime Monitoring

Included with your Cloud/VPS and Platform-as-a-Service offering is an enterprise-grade Uptime Monitoring service designed to alert you promptly whenever your website, or any critical service, is down. This monitoring service is designed to detect downtime situations quickly and reliably. It is easily administered from your Customer Portal.

The key benefits of this valuable service are as follows:
  • One Minute Checks
    Your server is checked every minute from multiple locations around the world using an intelligent algorithm to verify outages. This ensures that a definitive alert will be sent almost immediately when there is a problem.
  • No Charge for Alert Notifications
    There is never a charge for alerts. Alerts sent by email, international SMS, and Slack feed are always free of charge.
  • Check Any Service
    If the port or protocol you want to monitor is not on our extensive list we can create a custom monitor check for you.
  • User-Defined Contacts and Groups
    You have full control over contacts and groups. For Monitor checks, you can even specify that alerts are sent to different contacts or groups based on a work shift, and weekdays vs weekends.

Resource Monitoring

Also included with your cloud services is comprehensive resource monitoring. This service is available for all virtual machines and can be administered from the Customer Portal. Resource monitoring provides real-time and historical visibility for the usage of all key resources. Up to three months of history is provided in graphical form. Resource monitoring also allows customers to configure user-defined thresholds for each resource and set up contacts or groups for system-generated alerts via email, SMS and other popular channels.

  • Memory
  • Data transfer rates
  • CPU
  • Traffic usage
  • Disk space
  • Process statistics
  • Disk swap

First-Responder Managed Option

Our uptime and Resource Monitoring services are available with an optional First Responder managed service option. With this managed service, all alerts generated by the monitoring services will be directed, with your remediation instructions, to our ops team for fast and professional resolution. Let our experienced team take care of any uptime and reliability issues encountered in your infrastructure.

CloudScale365 Managed Services
for Your Dynamic Workforce

Managed Services from CloudScale365 work together to give your organization a seamless, cohesive, and secure experience. Let us handle IT, so you can do what you do best.

  • Cyber Protection
  • DDoS Protection
  • SD-WAN
  • Backup
  • Disaster Recovery

Cyber Protection

Ensure your uptime, stop attacks, prevent security breaches and eliminate data loss with Cyber protection solutions from CloudScale365.

DDoS Protection

Our industry-leading DDoS Protection solution identifies and blocks malicious traffic and attacks, promoting maximum uptime and an exceptional user experience.

SD-WAN

Expand your reach, scale your infrastructure, and ensure secure connectivity with high-performance SD-WAN solutions from CloudScale365.

Backup

Your data is critical and often irreplaceable. It is essential that you have a reliable data backup service for your Virtual Cloud Servers. Enterprise Backup services from CloudScale365 is the ideal solution for your backup needs

Disaster Recovery

When business continuity is a top priority, you need enterprise-grade IT resiliency with tailor-made and secure disaster recovery solutions. Our agile and flexible approach for implementing will shield your organization from lengthy downtime.

Case Study

Scalable Vaccination Scheduling Solution by ITFrontDesk

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Case Study

Autoscaling eCommerce Site is up to the Task on Black Friday

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Blog Post

Managed Endpoints and Security: Complete IT Solutions for Your Desktops at Your Fingertips

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Blog Post

Optimizing IT Budgets with Co-Managed IT Solutions – Up to 60% cost-savings and access to enterprise-grade IT stack

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Blog Post

Safeguard your Business from the CrowdStrike Scenario with CloudScale365

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Blog Post

Deciding Between Managed and Co-managed IT Services: What’s Best for Your Business?

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Blog Post

Explore the Role of MSPs in Supporting the Healthcare Industry

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Blog Post

CloudScale365 Acquires Zthernet

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Blog Post

Preparing for CentOS 7 EOL: Your Guide to Migrating to AlmaLinux 8

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Blog Post

CloudScale365 Announces Co-Managed IT Services for Small and Medium Enterprises

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“Our COVID-19 vaccination online scheduler leverages its appointment booking technology and 15 years of optimizing appointment inventory to accelerate access to vaccinations. CloudScale365 contributed heavily to the success of our project. Their cloud environment is a high-performance service with vertical and horizontal scaling.”

- TECHNOLOGY COMPANY

“In partnership with CloudScale365, over the last 10 years we’ve deployed numerous critical communication services that allow utilities, enterprises, and public safety agencies to cost-effectively connect with their constituents. Cloud load balancing, with geographic spanning, ups the ante by maximizing technical design flexibility and redundancy.”

- TECHNOLOGY COMPANY

“We had a significant challenge of meeting a highly variable demand to the ecommerce store of one of our customers. CloudScale365 helped us to build a tailored solution, which can handle peak demands easily even during Black Friday! Our customer blew out new records for Internet sales during this intense period of promotions.”

- TECHNOLOGY COMPANY

Monitoring